Some of my followers on X (formerly Twitter), BlueSky, and Mastodon may have noticed that I have been posting research such as survey results for the high-spec buses, the New Routemaster, and bendy buses.
I have decided to post some of the text in my article to widen the outreach for researchers.
To start off, a Freedom of Information request to Transport for London (TfL) has published the customer research for the high-specification double-deck buses that are used in relation to the New Bus Vehicle Specification.
Customer experience research for new buses with high-spec features

_2011_New_Bus_for_London%2C_Golders_Green%2C_6_January_2012_(2).jpg)




_%26_E176_(SN61_BHJ%2C_route_11%2C_13_October_2013.jpg)