Some of my followers on X (formerly Twitter), BlueSky, and Mastodon may have noticed that I have been posting research such as survey results for the high-spec buses, the New Routemaster, and bendy buses.
I have decided to post some of the text in my article to widen the outreach for researchers.
To start off, a Freedom of Information request to Transport for London (TfL) has published the customer research for the high-specification double-deck buses that are used in relation to the New Bus Vehicle Specification.
Customer experience research for new buses with high-spec features



