Showing posts with label national rail. Show all posts
Showing posts with label national rail. Show all posts

Monday, 23 February 2026

Greater Anglia Announces New Contactless Pay-As-You-Go 💳 at 20 More Stations, Including Stansted and Southend Airport ✈️🚅

Update - 9 March 2026: It is now officially live!

This is a quick news update to announce that Greater Anglia will extend contactless pay-as-you-go ticketing from 8 March 2026. The launch was originally expected in December 2025, but was delayed due to technical issues.

Travellers will soon be able to use contactless bank cards to travel to and from Stansted or Southend Airport without needing a paper or mobile ticket.

Let’s hope it is not delayed again! 🤞

Thursday, 19 February 2026

A directory of Data Protection Officer contact details for TfL-contracted bus companies and National Rail train operating companies in Great Britain

If you need to request personal data, such as CCTV or body-worn camera footage, you must act quickly. Most transport operators in the UK only retain footage for a very short window—often as little as 10 to 14 days—before it is automatically overwritten.

Crucially, if you are making a formal complaint about an incident or a missing item, such as a smartphone, you should submit a Subject Access Request (SAR) at the same time. Filing a complaint does not always guarantee that footage will be preserved; a separate SAR ensures that the Data Protection Officer is legally required to identify and protect the relevant data before it is overwritten.

This directory provides the direct contact details for Data Protection Officers (DPOs) at London Bus operating companies and National Rail Train Operating Companies for submitting a Subject Access Request (SAR) under UK GDPR.

Tuesday, 30 December 2025

Transport for London confirms Oyster One Day Bus & Tram Pass and Paper Day Travelcards to continue throughout 2026

First of all, I hope you had a great Christmas and holiday break, and I wish you all a happy New Year.

A few weeks ago, I reported that certain fares and tickets on Transport for London (TfL) and National Rail services would be frozen throughout 2026.

Wednesday, 10 December 2025

Transport for London Awards First Group Contract to Operate Overground Services


Transport for London (TfL) has announced that FirstGroup has won the concession to operate London Overground services, which form part of the United Kingdom’s National Rail network.

(Unofficial text)

Rail for London Limited intends to enter into new contracts for the following service with the operator listed below:

Sunday, 23 November 2025

UK Treasury Announces First Rail Fare Freeze in 30 Years


What a coincidence! Just yesterday, I posted an article suggesting that rail fare consultation should be sought to give the general public input on options, and also shared my thoughts on reforming the fare and ticketing system to make it simpler.

From: HM Treasury Press Release:

Saturday, 22 November 2025

Suggestion: Why I Believe That Transport Fares Should Be Consulted 💡

Every year, transport fares rise in line with inflation and the Retail Price Index across many areas of the UK and globally. This significantly impacts certain people, particularly those who are unemployed, receiving benefits, or on a low income.

The Precedent Set by Council Tax Consultation

Tuesday, 18 November 2025

TfL Publishes the Most Common Station-to-Station Journeys for the National Rail, Elizabeth Line, London Overground, Underground and DLR for 2025

This is a follow-up to my previous article about the most common journeys on the London Underground and other services in 2023.

I can reveal that Transport for London (TfL) has published the most common journeys for the London Underground (LU), National Rail (NR), Elizabeth Line (EL), and the Docklands Light Railway (DLR) as of 2025.

Bear in mind, we are still in 2025, and the data for this year is only available up to and including 1st November.

With so many London Underground stations at the top, here are 100 journeys.

Request ID: FOI-2907-2526
Date published: 17 November 2025

Please find attached origin-destination data for 2025 up to and including 1st November:

Monday, 17 November 2025

Tap-in and tap-out contactless ticketing extended to 50 more stations across South East England, i̶n̶c̶l̶u̶d̶i̶n̶g̶ ̶L̶o̶n̶d̶o̶n̶ ̶S̶t̶a̶n̶s̶t̶e̶d̶ ̶a̶n̶d̶ ̶S̶o̶u̶t̶h̶e̶n̶d̶ ̶a̶i̶r̶p̶o̶r̶t̶s̶ — launching 14 December 2025!

Map of stations that will offer contactless ticketing

Update - 23rd February 2026 

Please read the latest article here.

Update - 3rd December 2025

Noooooooooooooooooo! 😞

The Rail Delivery Group has announced that the expansion of contactless ticketing to Stansted and Southend Airports in London has been delayed.

Monday, 8 September 2025

Transport for London Reveals Update on the Proposed West London Orbital Railway Line

© TfL


In a recent Freedom of Information response, Transport for London (TfL) revealed an update on the proposed West London Orbital railway. This planned passenger rail line in England will use existing tracks to connect Hounslow in the west with Hendon and West Hampstead in the north. Its aim is to improve links across west and northwest London, support new homes and jobs, and reduce road congestion, mainly by restoring passenger services and adding new stations along the route.

Request ID: FOI-2015-2526
Date published: 08 September 2025

Wednesday, 18 December 2024

Important UK Transport-Related Consultations and Surveys to Take Part In - Deadlines January 2025

We would like to raise awareness that, during the Christmas period, there are ongoing consultations that are worth taking part in.

Integrated National Transport Strategy: a call for ideas

Friday, 13 December 2024

Mayor Announces 2025 TfL Fares Package: London Bus and Tram Fares Frozen, Tube and Rail Fares to Rise by 4.6%

A mix of good and bad news.

The good news is that London bus and tram fares will remain frozen in 2025, while the bad news is that Tube and rail fares will rise by 4.6%, in line with the National Rail fare increase.

From Greater London Authority

Mayor announces TfL fares package for 2025, with a freeze to bus and tram fares

Tuesday, 5 November 2024

TfL Publishes More Information About Passenger Emergency Alarms Used by Wheelchair Users for Missed Assistance at Tube and Railway Stations

This is a follow-up to my previous article about Transport for London (TfL), in which a response to a Freedom of Information (FOI) request mentioned the use of Passenger Emergency Alarms (PEA) by wheelchair users in the event of missed assistance at Tube and railway stations.

The FOI response below provides detailed information, such as the height of the PEAs and the Call For Aid (CFA) help points inside some of their trains.

Request ID: FOI-2221-2425
Date published: 04 November 2024

Tuesday, 29 October 2024

Overview of Rail Passenger Compensation in the UK (2020-2024)

  • Significant increase in rail passenger compensation payouts from 2020 to 2024, rising from £6.4 million to over £138.6 million.
  • Growth driven by a rise in passenger journeys and heightened awareness of compensation rights.
  • Implementation of Delay Repay schemes, with compensation available for delays of 15 minutes or more.
  • Fluctuations in rail performance and adverse weather events led to higher compensation claims.
  • Traditional charter compensation remains important for delays exceeding 60 minutes.

The Department for Transport has released data revealing how much compensation train operating companies (TOCs) in the UK have paid to passengers since 2016. This compensation, guided by each company's Passenger’s Charter, includes various schemes: delay repay compensation, traditional charter compensation, and discretionary payments. In this article, we'll take a closer look at compensation trends from 2020 to 2024, focusing on noteworthy changes and the factors at play.

Sunday, 6 October 2024

Advice For Wheelchair Users In The Event of Missed Assistance (Staff With Wheelchair Ramp) At Railway Stations

Poster by Hong Kong PHAB Association

Yesterday (6th October 2024) I saw a post on X (formerly Twitter) where a wheelchair user was trying to board a train at Greenwich railway station but had to lift their chair up into the train, lost their glasses, and got hurt in the process. This is due to missed assistance at the station, despite booking passenger assistance with the train operating company.

Although I'm not a wheelchair user, I have volunteered to help in a small tweet thread instructing on what to do in the event of missed assistance (staff deploying a wheelchair ramp) at railway stations. I decided to share the instructions in my article because users who are not registered with X are unable to see other posts.

Monday, 8 July 2024

TfL Publishes the Most Common Station-to-Station Journeys for the National Rail, Elizabeth Line, London Overground, Underground and DLR for 2023

This is a follow-up to my previous article about the most common journeys on the London Underground for the year 2023.

I can reveal that Transport for London (TfL) has published the most common journeys for the other modes, including National Rail (NR), Elizabeth line (EL) and the Docklands Light Railway (DLR).

I can confirm that we hold the information you require, which is provided in the attached spreadsheet. This provides the total counts for origin destination pairs for all rail journeys we have data for in 2023. Note that these counts are derived from completed journeys where the customer tapped in and out using either an Oyster card or a contactless payment card. Journeys completed using a paper ticket, and incomplete journeys (i.e. where the passenger did not tap in or out for whatever reason) are not captured in the data.

Thursday, 15 February 2024

TfL Finally Launches Line Names For The London Overground Services To Make Wayfinding Easier!

Map of the Overground with line names
This has been long overdue, and it has finally been unveiled to make wayfinding easier for people navigating the public transport system in London. This is a follow up to my previous article, published in May 2022.

TfL Press release:

London’s Overground lines to be given new names and colours in historic change to capital’s transport network

• For the first time ever, each of London’s six Overground lines will be represented by a new name and line colour
• The new names have been chosen through engagement with customers, stakeholders, historians, industry experts and local communities
• New names, line colours and maps will make it easier for customers to navigate the London Overground and further build ridership, while celebrating London’s diverse communities and histories

In a historic re-imagining of London’s public transport network, each of London’s six overground lines will for the first time ever be given a unique name and line colour. This significant change, which will include a major update to London’s world-famous Tube map, will make it easier for customers to navigate London’s transport network while also celebrating the city’s diverse culture and history.

Monday, 8 January 2024

Why I Believe Transport Enthusiasts Are The Biggest Promoters Of Public Transport?

Last updated 23rd November 2025

The presence of transport enthusiasts at the New Routemaster launch day on February 27th 2012.
Photo by TfL Press

I've been reading some reports by enthusiasts on social media that they are not allowed to take photos or videos inside train stations or even in public areas outside of railway property as they take photos or videos of buses and trams.

I’m not saying anything negative about the transport staff and their management; the whole purpose of this article is to educate on the encouragement and importance of transport enthusiasts, which includes bus spotting and railfan/train spotting.

Saturday, 28 October 2023

The One Day Travelcard Is Saved!

I know this news is slightly overdue, but I would like to specifically mention on my website that the One Day Travelcard is saved as Transport for London (TfL) and the Rail Delivery Group, which represents the train operating companies, agreed to retain the One Day Travelcard.

Rail Delivery Group:

Rail Delivery Group, Department for Transport and Transport for London reach agreement to save Day Travelcards for train passengers

Train companies, represented by Rail Delivery Group (RDG) and Transport for London (TfL) have reached an agreement which means Day Travelcards can continue to be bought by customers as part of their train tickets to London.  

Tuesday, 6 December 2022

I Believe TfL Should Reform The Travelcard Agreement To Offer Smart Flexible Ticketing Options

This article is a follow-up to my previous article from April 2022 about Transport for London’s (TfL) proposal to withdraw from the Travelcard Agreement.

I've been reading the draft TfL Business Plan 2023 (for the Wednesday 7th December 2022 Board meeting) and they are still considering withdrawing from the Travelcard Agreement as part of meeting the conditions of the funding agreement with the Government.

Tuesday, 24 May 2022

Crossrail Elizabeth Line FINALLY OPENS For Passenger Service!

After a very long wait, the Elizabeth Line finally opens for passenger service. Today (24 May 2022) has certainly been energetic, especially for people who took the very first train service to travel through the new tunnels which run from Paddington to Abbey Wood, via Canary Wharf.

Let us have a look at the press release from TfL on the opening of the Elizabeth line.

From Transport for London

Services on the transformational railway will start running from 06:30 this morning between Paddington and Abbey Wood

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